I am a high school teacher and mother of two daughters. I am writing to thank Tim Schatz for guiding me through the medical insurance process.

Despite holding a master's degree and feeling competent about handling my own business, I have found working with medical insurance companies extremely difficult to navigate. I've found them to be complicated, unclear, many times unfair, full of uncertainty, and utterly frustrating.

During a teary and desperate online search for affordable insurance for my children, I stumbled upon your number. Although I knew you couldn't change premiums or rules that were limiting insurance options for my children, I was thrilled to find a team of people who were able to give me competent answers to all of my questions, quality advice about how to navigate and speak with medical insurance companies, and suggestions of how to make sure I have the best available insurance for my daughters.

Thank you for everything you do. It's both refreshing and a great relief to find people that know as much and care as much as your team!